Click on a topic to display all of the questions for that topic.
Once an order is placed delivery will be 8 to 10 weeks.
Our timber is guaranteed against fungal infection for 30 years, our glazing units for 10 years and our paint for up to 3 years. Any window needs to be protected from the elements through regular maintenance, depending on location and aspect the influence of weather will vary. Certainly by 5 years your windows will need a service & a fresh coat of paint and some TLC! See our terms and conditions for further information.
If you are happy with our quotation and want to purchase products from us, the next stage would be for us to secure a deposit and arrange a survey, if appropriate. We will then produce professional drawings for your approval, prior to manufacture. Our sales staff will clearly explain how we go through the stages from commitment to fitting.
We have a showroom in Wandsworth, London. Come and visit us to see our range of products - and there is free parking!
We normally work with laminated European Pine frames with hardwood Ash sills. This is the most stable and durable solution and certainly the norm for wooden window manufacturing. Importantly this timber is certified by the Forest Stewardship Council guaranteeing its origins and sustainability.
There is no structural need to use hardwood and it is certainly not required for authenticity. Our engineered softwood is extremely strong and stable, has passed British Standards testing for strength, is more sustainable than hardwood and better value.
We use double glazed units, argon filled, with the slim warm edge spacer bars conforming to the latest British Standards.
Thatâ€™s the beauty of wood! In fact wood is carbon positive â€¦no chimneys pumping out U-PVC waste in our Factories!
Yes, we offer a fitting service and will price this separately in our quotation. We base our costs on Labour time and materials. We are a member of FENSA.
No, we only replace windows, sorry!
We service the home owner market in London and the Home Counties. We do work UK wide with Architects and Builders.
We guarantee to beat any quote on a like for like basis. Let us prove it!